Collection of your Personal Information
Ducati may collect personally identifiable information, such as the User's e-mail address, name, home or work address, mobile number or telephone number. Ducati may also collect anonymous demographic information, which is not unique to the User, such as his ZIP code, age, gender, preferences, interests and favourites.
There is also information about the User's computer hardware and software that may be collected by Ducati. This information may include: User's IP address, browser type, domain names, access times and referring web site addresses. This information may be used by Ducati for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of Ducati's web site.
Please keep in mind that if the User directly discloses personally identifiable information or personally sensitive data through Ducati public message boards, this information may be collected and used by others.
Ducati encourages the User to review the privacy statements of web sites he chooses to link to from Ducati so that he can understand how those web sites collect, use and share the information. Ducati is not responsible for the privacy statements or any other content on web sites other than that of this Site, whether or not such sites link to or from this Site.
Use of User's Personal Information
Ducati may collect and use the User's personal information to operate the Site and deliver the services he has requested for. Ducati may also use the User's personally identifiable information to inform him of other products or services available from Ducati and its affiliates. Ducati may also contact the User via surveys to conduct research about his opinion of current services or of potential new services that may be offered.
Ducati does not sell, rent or lease its customer lists to third parties. Ducati may, from time to time, contact the User on behalf of external business partners about a particular offering that may be of interest to him. In those cases, his unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Ducati may share data with trusted partners to help us perform statistical analysis, send the User email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using the User's personal information except to provide these services to Ducati, and they are required to maintain the confidentiality of the User's information.
Ducati does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without the User's explicit consent.
Ducati may keep track of the web sites and pages our customers visit within Ducati, in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Ducati to customers whose behaviour indicates that they are interested in a particular subject area.
Ducati web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on Ducati or the site;
(b) protect and defend the rights or property of Ducati;
(c) act under exigent circumstances to protect the personal safety of users of Ducati, or the public.
Security of User's Personal Information
Ducati secures User's personal information from unauthorized access, use or disclosure. Ducati secures the personally identifiable information the User provides on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
Information pursuant to Section 13 of the Italian Legislative Decree n. 196 dated June 30th, 2003 - Privacy Law.
The personal data will not be propagated.
The aforementioned provision of personal data is optional. Should such data be withheld, access to the relative service or execution of the relative activities available on the website will not be granted. Additional information specific to the treatment of personal data will be supplied in relation to a single activity or service available on the website.
As involved party, the User has the rights expressed in Italian Legislative Decree n. 196 dated June 30th, 2003. Regarding the expression of these rights, including the knowledge of the persons responsible for personal data treatment appointed by Ducati Motor Holding S.p.A., the involved party may telephone the toll free number 800-55-30-66 or send written communication to firstname.lastname@example.org or by fax at +39-051-6413268.
DUCATI CALL CENTER
Information pursuant to Section 13 of the Italian Legislative Decree n. 196 dated June 30th, 2003 - Privacy Law.
The personal data supplied by the involved party that contacts the DUCATI CALL CENTER will be processed by the holder Ducati Motor Holding S.p.A., with its registered office at via Cavalieri Ducati 3, Bologna, Italy and by the responsible Claudio Domenicali, for this purpose domiciled at the registered office of Ducati Motor Holding S.p.A. at via Cavalieri Ducati 3, Bologna, Italy, using prevalent automated means in compliance with the provisions of the Italian Legislative Decree n. 196 dated June 30th, 2003 - Privacy Law, for the following purposes:
(i) for the management of relations with the involved party and to provide information, assistance and services requested by the involved party. To that end your personal data may be provided to third parties having a contractual relationship with Ducati Motor Holding S.p.A., including credit institutions, banks and/or insurance companies, even incorporated outside European Union, and will be communicated to the persons or entities responsible for or in charge with the personal data treatment appointed by Ducati Motor Holding S.p.A.;
(ii) prior consent by the involved party for promotional activities and commercial information, sending of advertising material, direct sales, to fulfill market searches. To that end your personal data may be provided by Ducati Motor Holding S.p.A. to companies of the Ducati Motor Holding S.p.A. group and/or companies having a contractual relationship with Ducati Motor Holding S.p.A., even incorporated outside European Union, and will be communicated to the persons or entities responsible for or in charge with the personal data treatment appointed by said companies.
The provision of the User's data for the purposes stated in paragraph (i) is optional. Should such data be withheld, the User won't be able to receive the assistance, information and/or services requested. The provision of User data for the purposes stated in paragraph (ii) is optional. Should such data be withheld, User won't be allowed to receive information about the commercial and/or promotional activities organized by Ducati Motor Holding S.p.A. and/or its partners.
As involved party, User has the rights expressed in Italian Legislative Decree n. 196 dated June 30th, 2003. Regarding the expression of these rights, including the knowledge of the persons responsible for personal data treatment appointed by Ducati Motor Holding S.p.A., the involved party may telephone the toll free number 800-55-30-66 or send written communication to email@example.com or by fax at +39-051-6413268.
Ducati tracks user traffic patterns throughout all of its sites. However, it does not correlate this information with data about individual users. Ducati does break down overall usage statistics according to a user's domain name, browser type, and MIME type by reading this information from the browser string (information contained in every user's browser).
Ducati sometimes tracks and catalogs the search terms that users enter in its Search function, but this tracking is never associated with individual users. Ducati uses tracking information to determine which areas of its sites users like and don't like based on traffic to those areas. Ducati does not track what individual users read, but rather how well each page performs overall. This helps Ducati continue to build a better service for Users.
DYNAMIC SIGNATURE NOTICE
Document prepared by Ducati Motor Holding Spa under Italian Prime Minister’s Decree of 22-02-2013 , Art. 57, paragraphs 1 and 3, concerning Advanced Electronic Signatures.
1. General Information
During2015, Ducati Motor Holding Spa (“Ducati”) introduced an innovative IT solution allowing Ducati customers and users (“Customer/s”) to electronically sign agreements. This solution, hereinafter referred to as “ dynamic signature”, is part of a broader project to dematerialise (digitise) work flows by gradually moving from paper documents to digitized documents. In short, the dynamic signature service is based on a technology that allows for documents to be signed using a tablet (digitizing tablet) using a particular type of electronic signature, reducing/eliminating the need to print paper documents to be preserved and/or handed over to customers. This document describes the characteristics of the Advanced Electronic Signature Service and of other technologies such service is based on, and is published on the homepage of the Ducati Motor Holding websites as required by applicable regulations, so as to be available to Customers and the general public at all times.
2. What is a dynamic signature?
A dynamic signature is obtained by recording the dynamic characteristics (rhythm, pressure, coordinates, etc.) of a customer's handwritten signature written on a digitizing tablet with a stylus. The dynamic signature solution adopted by Ducati Motor Holding Spa meets the IT and law requirements of the advanced electronic signature category as defined by the Italian Prime Minister's Decree of 22-02-2013 “technical standards for the generation, affixing and verification of advanced electronic signatures, qualified electronic signatures and digital signatures” published in OJ no. 117 of 21-05-2013 and ensures (see Italian Prime Minister’s Decree 22-02-2013, art. 56, paragraph 1):
a) signer authentication
b) unique link of signature to signer
c) signature generation system is under the sole control of the signer (including any biometric data used to generate the signature)
d) ability to verify that the signed digital document remains unaltered after it was signed
e) ability of the signer to obtain evidence of signed content
f) identification of the subject as per article 55, paragraph 2, letter a) of the technical standards
g) no elements of the signed document allow for changes to the acts, circumstances or data contained in the document
h) unique link of signature to signed document.
3. Which documents may be signed with a dynamic signature?
The documents signed by Customer with a dynamic signature are digital documents that: - meet the technical safety requirements specified by prevailing regulations - have the same legal value as paper documents signed by hand. A dynamic signature may be used to sign agreements / commitments and statements of indemnity concerning the use of Ducati motorcycles for any purpose, reason or cause, and any documents relating to / connected with them.
4. How the dynamic signature service operates
The dynamic signature service adopted by Ducati Motor Holding Spa enables Customer, with the help of an operator, to: view the document to be signed on a suitable screen; read and check the digital document to be signed sign the document in the special "signature" fields available on the tablet using a special pen. Visually, a dynamic signature on the table looks exactly the same as a handwritten signature on a paper document. After the signature is completed, Customer may: accept the signature by pressing a "confirm" key on the tablet using the stylus repeat the signature by pressing a "cancel" key on the tablet using the stylus cancel the signing operation After the signing process, certain technical and IT features of the document are enabled that ensure its integrity and uneditability. Customer has the right to obtain copy of the documents signed with dynamic signature. Customer may demand a hardcopy of the documents when they are signed, or obtain the documents in digital format by submitting an e-mail request to: firstname.lastname@example.org
5. How to subscribe to the dynamic signature service of Ducati Motor Holding Spa; how to revoke one's consent
In order to use the dynamic signature service, customers need to agree to use dynamic signature to sign any documents Ducati Motor Holding Spa makes available to sign with dynamic signature in a suitable statement (see Italian Prime Minister’s Decree 22-02-2013, art. 57, paragraph 1, letter a). Customer who subscribe to this service may obtain copy of the authorisation agreement at any time free of charge by submitting an e-mail request to: email@example.com (see Italian Prime Minister’s Decree 22-02-2013, art. 57, paragraph 1, letter c). Likewise, customers may revoke their consent statement at any time and revert to using conventional handwritten signature on paper documents.
6.Features of the dynamic signature system adopted by Ducati Motor Holding Spa and of the technology used (see Italian Prime Minister’s Decree 22-02-2013, art. 57, paragraph 1, letters e, f)
The hardware component used by Ducati Motor Holding Spa is a special digitizing tablet based on electromagnetic resonance technology that accurately detects the biometric values of the customer affixing the signature. These tablets feature a colour TFT LCD and a special pen that the customer uses to sign the digital document displayed on the screen. The tablet shows the signature in real time as the customer writes on the screen, and customer experience is the same as when writing on a paper document.
The tablet enables customer to:
view the document and scroll through it as required
sign the document and confirm the signature
cancel the signature and sign again
cancel the signing operation
These operations are performed using a special stylus and suitable function keys available on the tablet screen; the signer has sole control over the signature generation system at all times.
DYNAMIC SIGNATURE SYSTEM The dynamic signature system ensures the security of the biometric data that provide a unique link of the signature written on the tablet to the signer/customer. The digitizing tablet is connected to the operator's workstation in secure mode using an AES algorithm with double symmetric key exchanged using the DIFFIE-HELLMAN algorithm. Biometric data is encrypted using a public certificate with RSA 2048-bit asymmetric key and SHA256 encryption algorithm. Data is then embedded into the PDF and a PadES signature is created by applying a technical digital signature based on an additional certificate with private key and SHA256 algorithm. Biometric data is not stored in clear text in any manner whatsoever, either by the tablet or by the signature application. The set of biometric values is bound to the digital document viewed and signed by Customer with a unique, indissoluble link connected, so that any given signature cannot be attached to any other document. The digital document signed by the customer is stored in PDFa1-a format and signed digitally in PAdES mode, so as to meet all law requirements in terms of document self-consistency, uneditability and readability. At the end of the signing process, the document is sent to a digital archive to be preserved in accordance with law requirements.
BIOMETRIC DATA MANAGEMENT Ducati Motor Holding Spa has no independent access to the biometric data of the signer. This means that such data may only be encrypted as allowed by the law with the assistance of a third party appointed by Ducati Motor Holding Spa by observing a strict, detailed corporate procedure. This ensures that biometric data is not used for any other purposes, such as identifying and authenticating Customer in IT procedures.
LEGAL DIGITAL ARCHIVE Legal archiving is a secure archiving process for digital documents signed by Customer aimed at ensuring that documents remain undamaged, unaltered and readable over time. To this end, Ducati Motor Holding Spa uses a digital document archiving service in accordance with Italian Legislative Decree no. 82/2005 (Digital Administration Code). When the signing process is completed, the documents signed by Customer are sent to the archiving system to ensure their long-term integrity, uneditability and validity. All documents are available in the archiving system that may be accessed by certain authorised operators that are members of the staff.
7. Insurance coverage information.
In compliance with Italian Prime Minister’s Decree 22-02-2013, art. 57, paragraph 2, Ducati Motor Holding Spa entered into insurance policies with AIG Europe Limited - Via della Chiusa, 2 - Milan, Italy, on 25 June 2015 to protect users / customers who sign with dynamic signature.